Terms of Service

Last updated: 2026-07-22

These Terms of Service ("Terms") govern your access to and use of the Altapano website and any purchases made through it. By using this site, you agree to these Terms.

Use of this site

You may use this site to browse and purchase products for your own personal use. You agree not to misuse the site — including attempting to defraud us, scraping or copying site content for commercial reuse, or reselling products purchased here without our written permission.

Products and pricing

Product descriptions, images, and prices are subject to change without notice. We reserve the right to limit the quantity of any item we sell. In the rare case a product is listed at an incorrect price, we'll contact you before shipping to confirm whether you'd like to proceed at the correct price or cancel the order.

Orders and payment

Placing an order is an offer to purchase, which we may accept or decline (for example, if an item is out of stock or we suspect fraud). Payment is captured at checkout through our payment processor, Stripe, using the payment methods shown there.

Shipping and returns

See our Shipping & Returns Policy for delivery timelines, return eligibility, and refund process.

Intellectual property

All site content — including text, product photography, and the Altapano name and logo — is owned by us or our licensors and may not be reproduced or used without our written permission.

Limitation of liability

To the fullest extent permitted by law, Altapano is not liable for any indirect, incidental, or consequential damages arising from your use of this site or its products. Nothing in these Terms limits any liability that cannot be limited under applicable law.

Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles.

Changes to these terms

We may update these Terms from time to time. Continued use of the site after changes take effect constitutes acceptance of the revised Terms.

Contact us

Questions about these Terms? Email us at hello@altapano.com.